Download the latest version of the installation file.
To help resolve any issues with your update, please let me know: What is your device currently running? What operating system is installed on your computer? Are you getting a specific error message ? Share public link
Click on the or Update Firmware option in the top menu bar.
Check your firmware version today (Home > System > About). If it says anything below 2.4.0, schedule a 20-minute window to perform this update. Your future self—the one not chasing a false crosstalk error at 4:45 PM on a Friday—will thank you. linkrunner at 2000 firmware update
Detected Device: LinkRunner AT 2000 (Serial: LR2K-83F-7A2)
: Connect the LinkRunner to your PC. On the device itself, navigate to the Tools menu, select USB Storage , and enable it. Your PC will now recognize the device as a removable flash drive.
Disclaimer: This article is based on publicly available information as of early 2026. Firmware update processes are subject to change by the manufacturer, and while every effort has been made to ensure accuracy, users should always consult the official documentation provided by NetAlly for critical operations. Download the latest version of the installation file
Check the version number listed next to and confirm it matches the version you just installed. Troubleshooting Common Update Issues
Fully functional unit with a healthy battery charge.
This indicates a corrupted firmware download. Delete the downloaded file, clear your browser cache, and re-download the firmware directly from the official NetAlly website. Are you getting a specific error message
The update process requires NetAlly's proprietary desktop application to interface with the hardware.
Refines the tester's ability to draw actual power up to 25.5W (802.3at) under loaded conditions.
After the reboot, do not assume success. Verify the installation: